igmblePrivacy Policy

This page describes what we collect when you use igmble and how we keep that data protected. We collect personal information only for account verification, payment processing, and legal compliance. We do not sell your data to third parties, and we do not use your information for marketing purposes beyond service-related communications.

Our privacy practice on igmble is built around transparency and minimal collection. We ask for your name, date of birth, email, phone number, and government ID only because we are required to verify your identity before you can withdraw funds. We encrypt all data in transit and at rest. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location.

If you have questions about how we handle your data, our support team is available in English during business hours. You can also request access to, correction of, or deletion of your personal information by contacting us directly.

What Data We Collect on igmble

We collect the following information when you register an account on igmble:

  • Account information: Your full name, date of birth, email address, and phone number. We use this to verify your identity and contact you about your account.
  • Identity documents: A government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We store these securely and use them only for verification purposes.
  • Payment information: Your payment method details (e-wallet account, bank account number, or virtual account code). We do not store full credit card numbers or sensitive payment data — we pass this information directly to our payment processors.
  • Transaction history: Records of your deposits, withdrawals, and game outcomes. We log these to our Result Table so you can audit your account and we can process disputes.
  • Device and usage data: Your IP address, device type, browser type, and pages visited. We use this to detect fraud, prevent unauthorized access, and improve our platform.

Key takeaways

  • We collect only the data necessary for account verification and payment processing
  • We encrypt all data in transit and at rest
  • We do not sell your data to third parties
  • We do not use your information for marketing beyond service communications
  • You can request access to or deletion of your personal data

How We Use Your Data

We use the data we collect on igmble for the following purposes:

  • Account verification: We verify your identity using your government ID and proof of address before allowing withdrawals. This is a legal requirement and helps us prevent fraud.
  • Payment processing: We share your payment information with our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals. These processors have their own privacy policies.
  • Fraud detection: We analyze your device data, IP address, and transaction patterns to detect suspicious activity. If we suspect fraud, we may freeze your account and contact you for verification.
  • Legal compliance: We may disclose your data to law enforcement or regulatory authorities if required by law.
  • Service improvement: We use aggregated, anonymized data to understand how users interact with igmble and to improve our platform.
Note: We do not use your data for marketing emails or promotional campaigns. We only contact you about your account, payment issues, or security concerns.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary to provide our service. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process transactions. These processors are bound by their own privacy policies and security standards. We do not control how they handle your data, but we choose partners that meet industry security standards.

Our servers may be hosted outside your jurisdiction. We apply the same encryption and security standards regardless of server location. If our servers are located outside Indonesia, your data is still protected by our encryption practices and access controls.

Cookies and Tracking

We use cookies on igmble to maintain your login session and remember your preferences. Cookies are small files stored on your device that help us recognize you when you return. You can disable cookies in your browser settings, but this may affect your ability to use igmble.

We do not use cookies for tracking or advertising purposes. We do not share cookie data with third parties. Our cookies are used only to improve your experience on igmble.

Your Rights on igmble

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact our support team in writing. We will respond within a reasonable timeframe. If you request deletion of your account, we will remove your personal information from our active systems, but we may retain transaction records as required by law.

You also have the right to object to our processing of your data. If you object, we will stop processing your data for that purpose, except where we are required by law to continue (e.g., for fraud prevention or legal compliance).

Data Retention and Security

We retain your personal data for as long as your account is active. After you close your account, we retain transaction records for a period required by law (typically several years). We delete other personal information within a reasonable timeframe unless we are required to retain it for legal or regulatory reasons.

We protect your data with encryption, secure password storage, and access controls. Our team members can access your data only when necessary to provide support or process transactions. We do not share passwords or sensitive information with anyone, including our support team. If you suspect a data breach, contact us immediately.

Contact Us About Privacy

If you have questions about our privacy practices on igmble, or if you want to exercise your rights regarding your personal data, contact our support team. We are available in English during business hours. You can reach us via email through your account dashboard or by visiting our FAQ page for additional contact options.

Players across Jakarta, Surabaya, Bandung, Medan, and Semarang can contact us using the same support channels. We respond to privacy inquiries within a standard processing window. If you are not satisfied with our response, you may escalate your concern in writing.

igmble editorial team
Privacy and data protection analyst

We update this privacy policy quarterly to reflect changes in our data practices and payment partnerships. If you have concerns about how we handle your data, our support team can explain our security measures in detail.

Summary: Privacy on igmble

We at igmble collect personal information only for account verification, payment processing, and legal compliance. We encrypt all data in transit and at rest, and we do not sell your information to third parties. We share your data with payment processors only to process your deposits and withdrawals. You have the right to access, correct, or request deletion of your personal data at any time.

Our privacy practice is built on transparency and minimal collection. We ask for only the information we need, we protect it with industry-standard encryption, and we respond to privacy inquiries during business hours. If you have questions about how we handle your data, contact our support team in English.

Your privacy matters to us. We are committed to protecting your personal information and operating transparently about how we use it.

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